CM Nutrition
Website: https://cmnutrition.uk

1. Introduction

CM Nutrition (“we”, “us”, “our”) is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website (https://cmnutrition.uk), submit a contact form, or book our services.

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

2.1 Information You Provide

When you use our website, we may collect:

Via Contact Form:

  • Full name

  • Email address

  • Phone number

  • Message content

When Booking Services:

  • Name

  • Email address

  • Phone number

  • Appointment details

  • Any information you voluntarily provide relating to your health, goals, or dietary requirements

If you provide health-related information, this may be considered special category data under UK GDPR.

2.2 Information Collected Automatically

When you visit our website, we automatically collect:

  • IP address

  • Browser type and version

  • Device type

  • Pages visited

  • Time spent on pages

  • Referring website

This information is collected via cookies and Google Analytics.

3. How We Use Your Information

We use your personal data to:

  • Respond to enquiries

  • Manage bookings and appointments

  • Provide nutrition services

  • Communicate with you regarding services

  • Improve our website performance

  • Monitor website usage via analytics

  • Comply with legal and regulatory obligations

We do not sell your personal data.

4. Legal Basis for Processing

Under UK GDPR, we rely on the following legal bases:

Contractual necessity
To manage bookings and provide services.

Consent
For optional cookies and marketing communications.

Legitimate interests
To improve our services and respond to enquiries.

Explicit consent (special category data)
Where you voluntarily provide health-related information.

5. Cookies

Our website uses cookies to:

  • Improve user experience

  • Analyse traffic using Google Analytics

Cookies stored on your device may remain active for up to 7 days.

You can manage or disable cookies through your browser settings. Disabling cookies may affect website functionality.

6. Google Analytics

We use Google Analytics to collect anonymised data about website usage.

Google Analytics may collect:

  • IP address (anonymised where possible)

  • Device information

  • Browsing behaviour

Google may store this data on servers outside the UK. We rely on appropriate safeguards such as Standard Contractual Clauses where required.

You can opt out of Google Analytics by using Google’s browser opt-out tool.

7. Data Sharing

We may share your data with:

  • Website hosting providers

  • Booking system providers

  • Email service providers

  • Analytics providers (Google)

  • Legal or regulatory authorities where required

All third parties are required to respect your data and process it securely.

8. Data Retention

We retain personal data only as long as necessary:

  • Contact enquiries: up to 12 months

  • Booking and client records: up to 6 years (for legal and tax purposes)

  • Analytics data: as determined by Google settings

9. Data Security

We implement appropriate technical and organisational measures including:

  • SSL encryption (HTTPS)

  • Secure hosting

  • Restricted access to personal data

However, no transmission over the internet is completely secure.

10. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data

  • Request correction

  • Request deletion

  • Restrict processing

  • Object to processing

  • Data portability

  • Withdraw consent at any time

To exercise your rights, contact us using the details below.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
https://ico.org.uk

11. Children’s Data

Our services are not intended for individuals under 16 years of age. We do not knowingly collect data from children.

12. Changes to This Policy

We may update this Privacy Policy periodically. The updated version will be posted on this page with a revised effective date.

13. Contact Information

CM Nutrition
Email: cmnutri101@gmail.com
If you have any questions about this Privacy Policy or your personal data, please contact us.